Frequently Asked Questions

This area will help answer common questions that we receive from time to time. If you do not see a question that pertains to your needs, please review the services section, as we have tried to explain the services completely. If you still need help, please call us at (614) 314-0503 or email us at mattgoff@creativexposurephoto.com and we will be glad to help.

1. Why does Creative Xposure use the digital format instead of film?

The film format has always been the preferred method of photo development for as long as pictures have been taken. In recent years the digital camera industry has been making great strides in improving picture resolution and clarity. At this point in time, it is almost impossible to tell the difference between the two formats. As a result, the flexibility of the digital equipment along with new conceptual photo techniques have now made the digital format more efficient and cost effective for the customer. Also, the chemicals required for film development are considered toxic and are very expensive. When was the last time you've seen a mobile film developer? We are now fully mobile with the digital format.

2. What is a "mobile studio"?

Our "mobile studio" is a vehicle that is equipped with our studio lighting, backdrops, props, and anything else we may need to provide a fully mobile photography service to you. So whether you would like to visit our in home studio, or you would like us to bring the "studio" to you, we have you covered. This mobile service is available to all of our customers. Imagine it, you don't have to travel or worry.

3. How far will Creative Xposure travel?

We provide the mobile services to customers within the central Ohio area. Travel fees are only applied to customers that are outside Franklin County. We regret that this fee is needed, but due to increasing travel costs, it was necessary to keep our print cost low. If you're planning an event and would like to include our photography services, please ask about our available travel fee discounts.

4. Do I need to make an appointment?

Yes. Due to the nature of our professional service, it is necessary. We will try to provide a timely service as soon as possible. Our lead times change constantly, but it usually doesn't take longer than a week.

5. How long does a "mobile studio" visit usually take to complete?

It depends on the service type, number of models, number of locations and other factors. We recommend allowing 2-3 hours to complete the photography services. Of course it could take longer, but during your appointment process, we will try to estimate the time needed, so you are better prepared.

6. How long will I wait for my prints?

Generally, after you view your enhanced proofs and make your selections, the prints will be ready in 3-5 days.

7. Can I order more prints later?

Of course you can! Just log on to creativexposurephoto.com, enter you own personal gallery (details provided during purchase) and order any of the prints, in the size options listed. We will call you when they are ready for pick up, or we can ship them to your door. (postage not included in print pricing)

8. Can Creative Xposure enhance prints digitally?

Yes we can! Please see our gallery sections for samples of manipulated prints from gray negatives to high key adjustments, we have you covered. This service may delay print delivery times.

9. Will Creative Xposure provide a model for a photo shoot?

Sorry, we do not provide models for any of our services at this time. If you would like to include a model of your choice in any of our services, it is perfectly fine to do so. Please inform us at the time of appointment of any model or models you would like to include in the photo shoot.

10. Can Creative Xposure protect my images and privacy?

We will make every effort to protect a customers' images and privacy concerning any of our services. All photo shoots are recorded on CD ROM and filed with the customers' information. If a model release is signed for the discounts on prints, the images may be posted on our site, but the names and personal information will NEVER be posted. If you decline the model release, your images will be posted in a personal gallery protected by a password, so only you and the people you wish, can view and order them.

11. What are your hours of operation?

At this point in time, we are currently accepting appointments M-F after 5:00 PM and Sat-Sun anytime. Please allow 1 week lead time for appointment set-up.